What happens to years of my work? And whatever else that I have. I don't know if that makes sense, because this way it goes away, they don't want to support it. At a bare minimum, there should be some kind of fixed backup image on my server with the use of the plugin that would have been the better thing to do from the customer's perspective. Once you've used that you shouldn't have to be bound forever to maintaining that relationship or have that problem that I have where the plugin was a subset, they did something else and now I've lost years' worth of work.

What happens with the data on the diagrams that was there previously? I feel like there should be something in the way that plugins are managed that if other customers have a third-party tool, if there's a cached version of an image or something it should make sure that the content is never lost. The improvement we would like has to do with what happens either in a license not being renewed, or if you have an end-of-life scenario where the plugin was used and you're not going to support it, or the customer is going to stop using it. In terms of other bigger things, I don't really have any comments or criticism so far.

I'm not penalizing it, and I still think it is a five-star product. It is a small detail, but when you're doing diagrams, it is annoying that they don't support paste values. So, to copy text from one place, I have to use Command-V to paste it, but if I don't like the format, I've got to go back and do copy style and then paste style on top of that. They give you a menu option to paste, but every time you use that, they say, 'We don't accept it.' On top of that, normally, you'd have an option for paste or paste values, but when you use the paste function, you don't have that capability. You must press Command-V or Apple-V to paste. Another thing that somewhat irritated me is the fact that there is a paste function in the menu, but when you right-click and select paste, it tells you that you can't use paste. It didn't have as many standard or generic icons. I'm not a super user, and there might be a way of doing it that I haven't explored, but I was looking for some specific icons that are just standard icons, and I found the icon library to be very focused on architecture icons.

Add layer to lucidchart org chart